D-Link DAS-B-5YSBD warranty/support extension
Product Technical Specification
| Features | |
| Number of years | 5 |
| Type | On-site |
| Service type | Basic Onsite Service |
| Service time (hours x days) | 9x5 |
| Response time | 4 |
| Phone support | Yes |
| On-site support | Yes |
| Compatibility | DCS-4602EV DNR-312L DAP-2662 DES-1210-28P DGS-1510-28P DXS-1100-10TS DEM-432XT DCS-4603 DNR-322L DAP-2695 DES-3200-28P DGS-1510-28X DIS-100E-5W DEM-QX01Q-SR4 DCS-4605EV DNR-2020-04P DAP-3662 DGS-1026MP DGS-1510-28XMP DIS-100E-8W DMC-1000 DCS-4622 DAP-3666 DGS-1100-26MP DGS-1510-52 DIS-100G-5W DPS-700 DCS-4625 DBA-1210P DGS-1210-28MP DGS-1510-52X DIS-100G-5SW DXS-PWR-300AC DCS-4633EV DBA-2520P DGS-1210-28MP/ME DGS-3000-28LP DIS-100G-5PSW DXE-820T DCS-4701E DBA-2820P DGS-1210-28P DGS-3000-28X DIS-200G-12S DCS-4703E DSR-1000AC DGS-1210-48 DGS-3000-28XMP DIS-200G-12PS DCS-4705E DWC-1000 DGS-1210-52 DGS-3000-52X DBS-2000-28MP DCS-4802E DWC-2000 DGS-1210-52MP DGS-3120-24TC/SI DBS-2000-28P DCS-6517 DWL-6620APS DGS-1250-28X DGS-3120-24PC/SI DBS-2000-52 DCS-7513 DWL-7620AP DGS-1250-28XMP DGS-3120-24SC/SI DBS-2000-52MP DCS-7517 DWL-8610AP DGS-1250-52X DGS-3120-48TC/SI DCS-2802KT-EU DWL-8620AP DGS-1250-52XMP DWL-8620APE DWL-8710AP DWM-312 |
Delivery Options
Economy Delivery (UK)
Business Express
D-Link Assist - for prompt same-day assistance
D-Link Assist is designed for ‘high availability’ businesses that require rapid response within regular working hours. It provides a four hour response service Monday to Friday from 8am to 5pm, excluding holidays.
This level of service is for a 5 year period only, same business day response within four hours, excluding holidays.
| Features | |
| Number of years | 5 |
| Type | On-site |
| Service type | Basic Onsite Service |
| Service time (hours x days) | 9x5 |
| Response time | 4 |
| Phone support | Yes |
| On-site support | Yes |
| Compatibility | DCS-4602EV DNR-312L DAP-2662 DES-1210-28P DGS-1510-28P DXS-1100-10TS DEM-432XT DCS-4603 DNR-322L DAP-2695 DES-3200-28P DGS-1510-28X DIS-100E-5W DEM-QX01Q-SR4 DCS-4605EV DNR-2020-04P DAP-3662 DGS-1026MP DGS-1510-28XMP DIS-100E-8W DMC-1000 DCS-4622 DAP-3666 DGS-1100-26MP DGS-1510-52 DIS-100G-5W DPS-700 DCS-4625 DBA-1210P DGS-1210-28MP DGS-1510-52X DIS-100G-5SW DXS-PWR-300AC DCS-4633EV DBA-2520P DGS-1210-28MP/ME DGS-3000-28LP DIS-100G-5PSW DXE-820T DCS-4701E DBA-2820P DGS-1210-28P DGS-3000-28X DIS-200G-12S DCS-4703E DSR-1000AC DGS-1210-48 DGS-3000-28XMP DIS-200G-12PS DCS-4705E DWC-1000 DGS-1210-52 DGS-3000-52X DBS-2000-28MP DCS-4802E DWC-2000 DGS-1210-52MP DGS-3120-24TC/SI DBS-2000-28P DCS-6517 DWL-6620APS DGS-1250-28X DGS-3120-24PC/SI DBS-2000-52 DCS-7513 DWL-7620AP DGS-1250-28XMP DGS-3120-24SC/SI DBS-2000-52MP DCS-7517 DWL-8610AP DGS-1250-52X DGS-3120-48TC/SI DCS-2802KT-EU DWL-8620AP DGS-1250-52XMP DWL-8620APE DWL-8710AP DWM-312 |
Buykingston order despatch times:
We will despatch your order the very same day if we receive cleared payment by 12:00 pm Mon-Fri.
These delivery estimates apply when you order up to 12:00 pm Mon-Fri (excluding public holidays).
We charge a one off delivery cost as outlined below regardless of how many items you order or the weight of your order.
Estimated delivery times are provided to us by the respective delivery companies. We pass this information onto you, the customer.
Despatch times do not apply to UK public holidays.
Estimated delivery times are taken from the next available working day available for delivery. For example if an order was despatched on a working Wednesday by 3pm, the first available working day for delivery would be Thursday provided you placed your order by 3pm on the Wednesday. If the next available weekday is a UK bank holiday/public holiday then your order will be despatched on the next available working day.
Our warehouse reserves the right to upgrade the delivery method you select on your order.
Our available delivery options*
Contact us for a shipping quote.
*All delivery times are estimated unless stated.
Product Returns Note
Buykingston offers a very flexible and hassle free returns policy. If
for whatever reason you are not happy with the item purchased you can return
it to us within 12months for a refund (for unused and unopened
items) or within 30 days on opened and used items for a refund. This
applies to items purchased direct through Buykingston only.
Our 30 Day Returns Money Back Guarantee Satisfaction
Guarantee:
For items opened and used and that are returned in a resellable
condition.
Our 365 Day Returns Money Back Guarantee Satisfaction
Guarantee:
For items that remain sealed and unused.
Some items are excluded from our moneyback guarantee unless they have developed a fault. These include;
- Headphones
- Earphones
- Custom made and designed products such as flash memory products with
custom logo’s on them. E,g USB flash drives and memory cards with your own
logo
Returns FAQs
What is your returns criteria?
On opened items 30 days from date of receipt or expected date of receipt on
non tracked items.
On unopened items 365 days.
How do i go about returning my order?
Please contact us via our contact page with
your order number where we will present you with an RMA number and returns
label.
Do i need to contact you before returning my order?
Yes, to obtain an RMA number.
Does my item have to include its original packaging?
Yes for items that fall within our 30 day money back guarantee and our 365
day returns. Of course for faulty items we realise you may no longer have
the packaging.
Who deals with the warranty on a faulty item?
We will. In some circumstances we may ask you to contact the manufacturer
direct for assistance.
Please ensure you have read and comply in full with Section 11 & 13 of our terms and conditions which you can read here in full.