Lenovo Premium Care Plus Upgrade - Extended service agreement - parts and labour (for system with 2 years Premium Care) - 4 years - on-site - response time: NBD - for IdeaPad 5 14, 5 15, 5 Pro 14, 5 Pro 16, IdeaPad Flex 5 14, 5 16, Legion 5 15, 5 Pro 16
Product Technical Specification
| Features | |
| Number of years | 4 |
| Product type | Upgrade |
| Service included | Parts and Labour |
Delivery Options
Economy Delivery (UK)
Fast & Tracked by Courier (UK)
Lenovo Premium Care Plus is the ultimate PC support experience with you as our priority 24/7. Enjoy personalized hardware and software support from a global network of elite technicians, along with accidental damage protection, extended battery warranty support, data migration assistance, and smart performance solutions that ensure optimized PC performance and security.
A one-stop solution for comprehensive PC support
In today’s ever-evolving landscape of work and play where your PC is your tool for productivity, Premium Care Plus ensures a smooth and worry-free experience with Lenovo’s top-of-the-line suite of hardware and software support solutions.
Accidental Damage Protection
Coverage against accidental drops, spills, bumps, structural failures, electrical surges and damage to the integrated LCD screen with no additional repair costs.
24/7 Prioritized Support
Elite technicians are available 24/7 to provide comprehensive hardware and software support. If it cannot be resolved remotely, onsite visits or expedited repair solutions will be deployed.
Enhanced PC performance & security
Lenovo Smart Performance software will diagnose and resolve performance and security issues, thus giving your PC a boost while keeping it away from harmful malware.
Extended Battery Protection
Sealed battery warranty offers a one-time replacement if the battery fails after the first year, or when it fails to meet performance standards after 2-3 years of usage.
Easy data migration
Lenovo Migration Assistant is a simple, fast, and seamless tool that moves important data and settings to your new PC — all done securely via your internet connection without the hassle of any external drives.
How to get started?
Select Premium Care Plus as an add-on service for new devices on lenovo.com or ask your sales representative to attach it to your in-store purchase.
Already purchased your device and have Premium Care?
Upgrade to Premium Care Plus by visiting Lenovo, or get it by purchasing a physical activation card from partner stores.
| Features | |
| Number of years | 4 |
| Product type | Upgrade |
| Service included | Parts and Labour |
Buykingston order despatch times:
We will despatch your order the very same day if we receive cleared payment by 12:00 pm Mon-Fri.
These delivery estimates apply when you order up to 12:00 pm Mon-Fri (excluding public holidays).
We charge a one off delivery cost as outlined below regardless of how many items you order or the weight of your order.
Estimated delivery times are provided to us by the respective delivery companies. We pass this information onto you, the customer.
Despatch times do not apply to UK public holidays.
Estimated delivery times are taken from the next available working day available for delivery. For example if an order was despatched on a working Wednesday by 3pm, the first available working day for delivery would be Thursday provided you placed your order by 3pm on the Wednesday. If the next available weekday is a UK bank holiday/public holiday then your order will be despatched on the next available working day.
Our warehouse reserves the right to upgrade the delivery method you select on your order.
Our available delivery options*
Contact us for a shipping quote.
*All delivery times are estimated unless stated.
Product Returns Note
Buykingston offers a very flexible and hassle free returns policy. If
for whatever reason you are not happy with the item purchased you can return
it to us within 12months for a refund (for unused and unopened
items) or within 30 days on opened and used items for a refund. This
applies to items purchased direct through Buykingston only.
Our 30 Day Returns Money Back Guarantee Satisfaction
Guarantee:
For items opened and used and that are returned in a resellable
condition.
Our 365 Day Returns Money Back Guarantee Satisfaction
Guarantee:
For items that remain sealed and unused.
Some items are excluded from our moneyback guarantee unless they have developed a fault. These include;
- Headphones
- Earphones
- Custom made and designed products such as flash memory products with
custom logo’s on them. E,g USB flash drives and memory cards with your own
logo
Returns FAQs
What is your returns criteria?
On opened items 30 days from date of receipt or expected date of receipt on
non tracked items.
On unopened items 365 days.
How do i go about returning my order?
Please contact us via our contact page with
your order number where we will present you with an RMA number and returns
label.
Do i need to contact you before returning my order?
Yes, to obtain an RMA number.
Does my item have to include its original packaging?
Yes for items that fall within our 30 day money back guarantee and our 365
day returns. Of course for faulty items we realise you may no longer have
the packaging.
Who deals with the warranty on a faulty item?
We will. In some circumstances we may ask you to contact the manufacturer
direct for assistance.
Please ensure you have read and comply in full with Section 11 & 13 of our terms and conditions which you can read here in full.